This is everything we do.
It's a long list.

Our services cover everything from daily support to cutting back your SaaS spend to shipping your laptops all over the world to responding when someone inevitably clicks on that phishing email — and more. Need something that's not on the list? Just ask.

Helpdesk & Daily Support

Support that actually feels supportive.

Password resets, software issues, hardware problems, weird error messages, “hey can someone help me with this?” moments — we handle all of it. Drop a message in Slack, Teams, or email and get a real human, in real-time. No auto-bot responders. No ticket numbers lost in a void. Just knowledgeable help from people who already know your setup — and who’ll flag the bigger patterns behind repeat issues before they become real problems.

  • Real-time support via Slack, Teams, or email
  • No tiered support runaround — our team knows your stack
  • Proactive monitoring so we catch issues before you do
  • Fast responses, thoughtful solutions

Cybersecurity

Sleep better at night.

The average breach costs more than you want to Google right now. We build and manage a security posture that protects your people, your data, and your reputation — without making your team jump through hoops to do their jobs.

  • Endpoint detection and response (EDR)
  • Threat monitoring and incident response
  • Phishing simulation and security awareness training
  • Security policy development and enforcement

Compliance

SOC 2, HIPAA, and beyond. We get you audit-ready.

Compliance doesn’t have to be a fire drill. We build the framework, implement the controls, manage the evidence, and walk you through every audit — so you can check the box and get back to business.

  • SOC 2 Type I & Type II readiness
  • HIPAA compliance management
  • Evidence collection and documentation
  • Ongoing compliance monitoring and maintenance

Inventory Management & Procurement

We know where every laptop is. Do you?

We manage your entire device lifecycle — procurement, configuration, deployment, tracking, and retirement. No more spreadsheet inventories. No more scrambling to find a laptop for the new hire who starts in three days. And those spare laptops sitting on someone’s floor? We’ll store those too — secure storage for your spares and loaners, shipped anywhere in the world when you need them.

  • Device procurement and configuration
  • Asset tracking and lifecycle management
  • Warranty and repair coordination
  • Secure inventory storage with worldwide shipping
  • Automated enrollment and deployment

Onboarding & Offboarding

Every account provisioned. Every access revoked. Every time.

New hire starting Monday? They’ll have everything configured before they open their laptop. Someone leaving Friday? Every account deprovisioned, every access revoked, no loose ends. We make sure the people side of IT is airtight.

  • Day-one-ready device and account setup
  • Manual or automated provisioning — whatever fits your team
  • Access reviews and license management
  • Secure offboarding with full audit trail

Strategic IT Leadership

A Director of IT — without the C-suite salary.

Your company has outgrown “winging it” on IT decisions. You need someone who can see around corners — own the roadmap, manage vendors, plan budgets, and present to your board with a clear vision for where your technology is headed. That’s us. It’s literally in our name.

  • IT roadmapping and budgeting
  • Vendor evaluation and management
  • Board-ready IT reporting
  • Technology strategy aligned to business goals

Office Buildouts, Network & AV

New office? We'll set that up too.

We’re not just a cloud-only IT company. Need a new office wired, a conference room set up, or a network built from scratch? We handle the physical layer too — so you have one team for everything.

  • Network design, installation, and monitoring
  • Office buildout planning and execution
  • Conference room AV setup
  • Ongoing network management and optimization

Not sure what you need? That's fine — we'll figure it out together.

Book a 15-minute call and we'll map out exactly what FieldGuide looks like for your team.

Let's Talk